Privacy & Cookies



This website and its webpages (the "Site") are operated by HS1 Limited, whose Registered Officeis at 12th Floor, One Euston Square, 40 Melton Street, London NW1 2FD (“HS1”).  HS1 operates the following websites:,,,, and 

Yourpersonaldatawillbeheld by HS1inaccordancewith the data protection laws of the United Kingdom. HS1 is registered as a data controller for the purposes of the Data Protection Act 1998 on the Information Commissioner’s Office Public Register of Data Controllers at, under registration number Z7965671. HS1 and it's partners are jointly referred to in this Policy as "We", "Us" or "Our".

The purpose of this Policy is to set out the purposes for which, and the manner in which, We may collect and use personal information that we may obtain about you. By either registering as a user of any services provided by Us on this Site and/or by using this Site generally you consent and agree to this use by Us.

We ask that you read this Policy carefully as it contains important information about what to expect when We collect personal information about you and how We will use your personal data.

Your use of the Site is also governed by Our online Terms and Conditions. Please ensure you have read and understood the Terms and Conditions in addition to this Policy.

1.    Use of Personal Information

When someone visits our Site we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. HS1 does not make any attempt to find out the identities of those visiting any of our websites.We will not associate any data gathered from this Site with any personally identifying information from any source.

If We do want to collect personally identifiable information through our Site, We will be up front about this. We will make it clear when We collect personal information and will explain what We intend to do with it. The only current example of this is where a user registers to receive one of Our newsletters and then logs in: in this case a first party cookie will be saved to your computer (please see Our Cookies Policy below for a full explanation of why and how we use cookies).

We may store and process your information on Our own information technology systems or on systems owned by third parties that may store and process Your information on Our behalf.

2.    Crime Prevention

In order to protect Our customers and Us from fraud and theft, We may disclose any information and data relating to you to the police or any regulatory or government authority in response to any request, including requests in connection with the investigation of any suspected illegal activities.

3.    Disclosure of Your Information

We may give information about you to the following companies and organisations who may use it for the same purposes as set out above: 

  • to Our employees and agents and other approved third parties to administer any accounts, products and services provided to you by Us now or in the future;
  • to agents who (on our behalf) profile your data so that We may tailor the goods/services We offer to your specific needs;
  • to anyone to whom We transfer Our rights and duties under any agreement We may have with you; and/or
  • if We have a duty pursuant to the law to do so, or if the law allows Us to do so.

4.    IP Address

Your browser also generates other information, including which language the Site is displayed in, and your Internet Protocol address ("IP address").  An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work).  Your IP address is automatically logged by Our servers and used to collect traffic data about visitors to Our Site. We also use your IP address to help diagnose problems with Our server, and to administer our Site.  We do not use Your IP address to identify you personally.

5.    Security

We will treat all of your information in strict confidence and We will endeavour to take all reasonable steps to keep your personal information secure once it has been transferred to Our systems.  However, the internet is not a secure medium and We cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold Us responsible for any breach of security unless this is due to Our negligence or willful default.

6.    General

You have the right to know what personal data (as defined in the Data Protection Act 1998) We keep about you, which we will provide upon receipt of a written request to the address below and payment of a small fee.  You also have the right to have any information We hold about you corrected if it is incorrect. If you are concerned that any of the information We hold on you may be incorrect, and you are unable to change it yourself as described below, please contact Us at the address set out below.

Please be aware that Our Site may link to other websites which may be accessed through Our Site. We are not responsible for the data policies or procedures or the content of these linked websites.

7.    How do I change any details stored on the Site?

If for any reason you are unsure about the personal and account information We are holding in your name, please contact Us. We will happily review your file and update the records if required. You can call us on 020 7014 2700 or email us at

8.    Contact Us

If you have any questions/comments about Our Privacy Policy, You can email Us at You can write to our General Counsel and Company Secretary at HS1 Limited, 12th Floor, One Euston Square, 40 Melton Street, London NW1 2FD.

9.    Changes to Policy

We keep our Privacy Policy under regular review. We may amend and update this policy from time to time. Any changes in the future will be posted on this page. This Privacy Policy was last updated on June 2017.


New technologies are emerging on the Internet that help Us to deliver customised visitor experiences.  In particular, there is a technology called "cookies" which may be used by Us to provide you with, for example, customised information from Our Site. By agreeing to this Privacy Policy you consent to the use of cookies by Us as described in this Privacy Policy.

A cookie is an element of data that a website can send to your browser, which may then store it on your system.  Cookies allow Us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of Our Site. Non-personal information such as browser type, operating system and domain names, may be collected during visitors' use of the Site and this information may be used by Us to measure the number of visitors to the Site. 

What types of Cookies do we use?

We use cookies in two ways: to measure traffic to the site (enabling Us to predict the amount of resources We need to provide to ensure the website performs well), and to manage the ads placed on the site.

These are the cookies We use:

Cookie Name





This is used to distinguish users.


This is used to throttle request rate.


This is used to distinguish users.



This cookie stores the page variants assigned to a user for A/B performance testing, to ensure a consistent experience.


This is used as a Unique User Identifier


This records user activity.


This holds audience segmentation information for a visitor.


Cookies set by third parties

We sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from one of these sites you may be presented with cookies from that website. HS1 does not control the dissemination of these cookies. You should check the relevant third party website for more information about them.

Disabling Cookies

If you wish, you can usually adjust your browser so that your computer does not accept cookies:

  1. Go to the heading "Manage Cookies" and click on the option you prefer, either stopping cookies being installed, or notifying you of them;
  2. From the list provided, click onto the programme which your computer uses; if this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" − an explanation of how to delete cookies will appear, then follow the instructions.

Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer. 

How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses. You can follow the appropriate instructions for your specific browser type by clicking onto this link  (please note that this link will open a new window and will lead to an external website and that We are not responsible for the content of external websites). 

How to disable Third Party Cookies

Users based in the European Union: you can visit to opt out of these third party cookies. The above website is not connected to the Site and We are not responsible for its content. We only keep cookies for the duration of your visit to our Site, except in the case of cookies which remember you for future visits or where you save your login name as referred to above.

Your Consent to Cookies

By agreeing to this Privacy Policy and continuing to use the Site you consent to the use of cookies by Us as described in this Privacy Policy. If you wish to find out more about cookies, please click on this link (but please remember that We are not responsible for external websites).

Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. If you do choose to disable cookies, you may find that certain sections of Our website do not work properly.